Overview

Our refund and cancellation policy allows for cancellations up to 24 hours before your scheduled pilates session. If a session is cancelled at least 24 hours in advance, we are happy to offer you a full refund. Cancellations made less than 24 hours before the session cannot be refunded.

Cancellations

Please notify us, at least, 24 hours in advance to the scheduled session for a refund or reschedule.

Cancellations made less than 24 hours before the session cannot be refunded.

To cancel, please contact us via the link above!

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us via the link above!

Need help?

Please contact us for questions related to refunds and returns.